GA77 Privacy Policy — Your Information Is Safe With Us

1 Introduction

GA77 is one of Bangladesh's most trusted online gaming platforms. We believe that every user's privacy is a fundamental right. This Privacy Policy clearly explains what data GA77 collects, how that data is used, and how well-protected your information is.

This Privacy Policy applies to all GA77 services — including the website, mobile app, and any other digital platforms. It should be read alongside our Terms & Conditions.

GA77 will never misuse your personal information. Our goal is to provide you with a safe and trustworthy gaming environment where you can play with complete peace of mind.

2 What Information We Collect

2.1 Information Provided at Registration

When opening an account with GA77, you provide the following information:

• Full Name & Date of Birth
• Email Address & Phone Number
• Residential Address
• Username & Password
• Nationality & Occupation (for KYC verification)

2.2 KYC Verification Information

Prior to withdrawals or transactions above a certain amount, GA77 may request the following documents for identity verification:

• National ID (NID) or passport copy
• Driving license (as an alternative)
• Recent utility bill or bank statement (for address verification)
• Selfie or Face Verification Photo

2.3 Automatically Collected Information

Certain information is collected automatically when you use GA77. This includes:

• IP Address & Geolocation
• Browser Type & Operating System
• Device Type & Model
• Page visit and click data
• Session Time & Gaming History
• Transaction History

2.4 Payment Information

Your payment details are collected during deposits and withdrawals. However, full card numbers and payment PINs are never stored on GA77's servers — they are sent directly to an encrypted payment gateway.

3 How Your Information Is Used

GA77 uses your information solely for the following purposes:

Your information will never be used beyond the purposes listed above. If we need to use it for any new purpose, your consent will be obtained first.

4 Data Sharing & Third Parties

GA77 never sells your personal data. However, in certain circumstances, it may be necessary to share information with specific third parties:

4.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, and our banking partners to process transactions. These organizations are governed by their own privacy policies.

4.2 Law Enforcement Agencies

GA77 may be required to share information with government or law enforcement agencies due to a court order or legal obligation. In such cases, GA77 will endeavor to notify you in advance where possible.

4.3 Technology Service Providers

GA77 works with trusted technology partners (hosting, analytics) to keep the platform running. These partners operate under strict contracts and are not permitted to use your data for their own purposes.

5 Cookie Policy

GA77 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences (language, display settings).
• Analytics Cookies: To analyze site usage and improve the overall experience.
• Marketing Cookies: To show relevant promotions (based on consent only).

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features on GA77.

6 Data Retention Period

GA77 does not retain your data longer than necessary. Our general policy is as follows:

• Account information is retained for as long as the account remains active.
• After account closure, transaction records may be retained for up to 5 years as required by law.
• KYC documents are retained for up to 3 years after account closure.
• If you withdraw consent for marketing communications, your information will be removed from our marketing lists immediately.

Once the retention period ends, data is securely deleted in a way that cannot be recovered.

7 Your Rights

Under GA77's Privacy Policy, you have the following rights:

• Right to Know: The right to know what information has been collected about you.
• Right to Rectification: The right to request correction of inaccurate information.
• Right to Erasure: The right to request deletion of your data where no legal obligation requires its retention.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise any of these rights, email us at support@ga77.biz. GA77 will respond to your request within 30 days.

8 Security Measures

GA77 uses multiple layers of security to keep your information safe:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): For added security on your account.
• Firewall & DDoS Protection: Blocks cyber attacks at the server level.
• Regular Security Audits: Regular audits conducted by independent experts.
• Access Control: Only authorized personnel are permitted to access the data they need.
• Suspicious Activity Monitoring: 24/7 automated monitoring system.

In the event of a security breach that puts your data at risk, GA77 will notify you within the timeframe required by applicable law.

9 Children's Privacy

GA77 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we discover that a minor's information has been collected by mistake, it will be deleted immediately and the account will be closed.

10 Changes to the Privacy Policy

GA77 may update this Privacy Policy from time to time. When significant changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified by email.
• A notice may be displayed on the site.

Continuing to use GA77 after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.

11 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to us:

• Email: support@ga77.biz
• Website: ga77.biz
• Response Time: Usually within 24–48 hours

We take all privacy-related requests seriously and work to resolve them as quickly as possible.